FAQ

Vragen zijn er om te stellen! Nu is het zo dat wij een aantal vragen omtrent verhuur en onze voorwaarden vaak voorbij zien komen.

Een overzicht van deze meest gestelde vragen, en de bijbehorende antwoorden, vind je hieronder.

Termination, early termination, notice period and penalty system.

If you want to terminate your rental contract after the minimum contract period has expired, you must inform us by means of a termination form. For a valid rental cancellation the termination form must be submitted to the landlord and to Pro-Housing with a minimum notice period of 1 month. Please note that this should always be submitted before the 1st of the month.

If a tenant terminates the rental agreement prematurely, within the minimum rental period, the costs for the re-letting and additional costs will be recovered from the tenant. The costs for re-letting are 90% of one month's rental income incl. VAT. The early termination can only take place when the landlord agrees and the tenant agrees to the conditions. A new suitable tenant must be found, which will be screened by us and the landlord. There is also a penalty system consisting of a fine of 1 month's rent when the tenant itself supplies a candidate or a fine of 2 months' rent when Pro-Housing has to search for a candidate. The substitute tenant must enter into a contract for a minimum period of 12 months and you remain liable to pay until a suitable tenant is found.

The termination form can be obtained via: info@pro-housing.nl

Subletting, conditions and costs.

In principle subletting is not allowed. For a legitimate reason such as a work/school internship, exchange or moving ( TEMPORARELY) to another country, an exception to this rule can be made under certain conditions and in consultation with the landlord. These conditions imply that nothing may change for the landlord, so you will always remain responsible for paying the rent to the landlord. A subtenancy agreement will be drawn up in which the payment obligation of the subtenant to the tenant will be recorded. A subtenancy agreement can be drawn up for a minimum period of 1 month up to a maximum period of 6 months. The tenant himself has to provide a suitable and appropriate subtenant which will be screened by us and the landlord.

Drawing up a subtenancy agreement involves costs, which are €95,-. Incl. 21 % VAT

Contract changes, conditions and costs.

In certain situations, an adjustment will have to be made to the current lease. Should a change be necessary we will always consult with your landlord, if he agrees with the request a contract change can be made under certain conditions.

Adapting a rental contract involves costs, which amount to €195,-.Incl. 21 % VAT

Website costs, for what and once only?

We use a registration fee of €25,00 to schedule viewings via Pro-Housing, this is of course a one-off payment. In the current market there is an enormous demand for houses, as a result of which house hunters often respond to dozens of houses at the same time. The registration fee ensures that active, registered house hunters have priority on our website.

Maintenance/repairs to the house.

Every property will need to be maintained and will eventually need certain repairs. To avoid misunderstandings, it is largely determined by law whether this should be resolved by the landlord or the tenant. We refer you to the following link of the government for more information: https://www.rijksoverheid.nl/onderwerpen/woning-huren/vraag-en-antwoord/welke-kosten-zijn-voor-de-huurder-en-welke-voor-de-verhuurder

Something is wrong and/or broken in the building. Where do I report this?

If you have received a tenancy agreement from us, you will find the contact details of your landlord or property manager in Article 9.

If your landlord manages the property himself, you can contact the landlord directly. If Pro-Housing is the manager of the property in which you live, you can contact info@pro-housingmanagement.nl

Always check first under the heading "Maintenance/repairs to the property" whether the problem should actually be solved by the landlord or by the tenant himself.

The final delivery of the apartment / house, what is expected?

Please let us know at least 2 weeks before the end of the tenancy agreement when the final delivery can take place. Please take the following into account when finalizing the lease:

  • The rented property must be completely empty. (personal and personal belongings must be removed)
  • The rented property must be handed over cleaned.
  • The walls should all be white, and any holes plugged.
  • Everything must be clean, any cupboards, also inside and on top, oven, fridge, cooker, extractor + filter, dishwasher + filter
  • No lime deposits in bathroom
  • Windows have to be washed
  • Person needs to be signed out at the municipality
  • Keys need to be returned upon delivery
  • What is the minimum rental period?

The minimum rental period can always be found on the page of the relevant property. In general this is always 12 months unless stated otherwise, a shorter rental period is not possible.

Can a furnished property also be rented semi-furnished?

No, this is unfortunately not possible. In consultation with the landlord, we offer a property furnished or unfurnished. When there are several possibilities regarding furnished or unfurnished rental, we will always mention this in the heading "Extra info" of the relevant property.

Why a house can/can’t be rented by students.

This can have several reasons, such as permits and legislation, but also the personal wishes of the landlord. If we have made firm agreement with the landlord about this, you will see in the introduction text of the residence in bold capitals whether a residence is/is not available for students. If this is explicitly mentioned, consultation is not possible here either.

When will I receive my deposit back?

During the aforementioned final delivery we will make an inspection report, this report will be sent to the landlord/tenant/Pro-Housing. In this report, the state of the house is inventoried at the time of the final delivery. The same inspection report is also made at the beginning of the tenancy. The landlord has a maximum of 3 months to compare the inspection report of the beginning and the end of the tenancy and to make any repairs. The deposit will therefore be returned within 3 months.

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